These Terms & Conditions govern your use of the website
and the purchase of products from Aliana Organics. By accessing or
ordering from this site, you agree to be bound by these terms.
2. Products & Pricing
. All products listed are subject to availability.
. Prices and product details can change without notice.
. The images and descriptions are illustrative and may vary slightly
from the delivered products.
3. Ordering & Payment
. Orders are confirmed once payment is successful.
. You agree to provide current, valid, and complete payment information.
. Aliana Organics reserves the right to cancel or refuse any order for any reason.
4. Shipping & Delivery
. Delivery timelines depend on location and shipping method.
. Any delivery estimates are not guaranteed.
5. Warranty & Liability
. Products come with warranty or quality assurance as per manufacturer or seller terms.
. Aliana Organics is not liable for indirect or consequential damages.
6. Intellectual Property
. All website content is owned by Aliana Organics and may not be copied without permission.
7. Amendments
. These terms may be updated without prior notice. Continued use of the site implies acceptance.
🔁 Return & Refund Policy
1. Return Eligibility
. Customers may request a refund or return within 30 days of purchase/delivery.
. The product should be unused and in the original condition where possible.
. Refunds are processed only if the product meets the return eligibility guidelines.
2. How to Request a Return
. Contact support via email before initiating a return. Include order number and reason for return.
. Refunds are generally issued to the original payment method once the return is accepted.
3. Damaged or Defective Products
. If an item arrives damaged or defective, notify support immediately with photos and order details.
. Replacement or refund may be issued after verification.
4. Shipping Costs
. Return shipping costs may not be refundable unless the return is due to our error (e.g., wrong item delivered).
5. Non-Returnable Items
. Perishables, sealed products opened by the customer, and products without original packaging may not be eligible.
